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How can I ensure that the videos are transmitted in the best quality?
How can I ensure that the videos are transmitted in the best quality?
Juliane Trenkler avatar
Written by Juliane Trenkler
Updated over a week ago

In order to have the best quality, please make sure to have sufficient internet connectivity. We recommend a bandwidth of 5 MBit/s to ensure good quality.

Please also check if you have the latest version of the browser installed and update it if necessary.

Here is a list of the browsers that are compatible with wehorse:

  • Chrome

  • Firefox

  • Safari

If your browser is up to date, the download speed of your internet can have an influence. To be able to watch the online videos smoothly and in high quality, we recommend a speed of at least 2 Mbit/second. You can test your Internet download speed, simply click here.

If you use mobile internet, you should check whether your contract includes a data transfer volume limit. If this is the case, the speed of your connection could be slowed down, once you've used all the data volume agreed in your contract.

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